A Dubai Properties move-in or move-out permit is the approval needed before movers can enter a community developed and managed by Dubai Properties — now under Dubai Holding Community Management. No permit means security turns your movers away, so it belongs on your move-out timeline next to the inspection and handover.
This guide covers the Dubai Properties process specifically: the RealConnect app, the documents, the deposit and the fast 1–2 day timing. For the general Dubai process across all developers, see the complete move-out permit guide.
How do you get a Dubai Properties move permit?
Apply through RealConnect — Dubai Properties' community management app and web portal. Create an account, complete the move-in or move-out request, upload your documents, add your moving company, and pay the refundable deposit. Once approved, you receive the permit and book a service lift or gate pass.
The permit ties together proof you are a legitimate resident, a booked moving slot, and a refundable deposit held against damage to common areas. It is issued per move, so a move-out needs its own request even if you applied for a move-in before.
What documents does Dubai Properties require?
The RealConnect application asks for your personal details and a short document set — having it ready is what gets the permit issued inside the two-day window:
- Emirates ID — front and back.
- Ejari (tenancy contract) and a passport copy with visa page.
- Moving company details for the crew and vehicle.
- A refundable security deposit against common-area damage.
- Cleared service charges and utility bills — outstanding charges are the usual reason a permit is delayed.
Once approved, you book the service lift for towers such as JBR or arrange a gate pass in the villa communities.
How long does a Dubai Properties permit take?
Dubai Properties is usually quicker than most developers — often issued within about two business days of a complete RealConnect application. Submit at least two business days before your planned move, and make sure service charges and utilities are clear first.
Even with a fast turnaround, apply when you start preparing the property — one to two weeks before handover — so the permit, the service-lift slot and the restoration all land on the same date rather than stacking up on moving day.
Which communities use the Dubai Properties permit?
Communities developed and managed under Dubai Properties / Dubai Holding Community Management — including JBR (Jumeirah Beach Residence), Business Bay, Mudon, Remraam, Jaddaf Waterfront and Dubailand.
The same platform manages a growing set of communities, so if your building is Dubai Properties-managed, RealConnect is where the permit is arranged. Confirm your community's specifics through the portal before moving week.
How much is the deposit?
Dubai Properties communities hold a refundable security deposit — typically around AED 1,000–3,000 depending on property type and community — against damage to lifts and corridors during the move. It is returned after a post-move check confirms no damage.
Because it is refundable, the deposit is a hold rather than a cost. Budget for it, keep the receipt, and reclaim it once the move is done. The amounts are set by the community, so confirm yours on RealConnect.
How the permit fits your move-out
The permit is one moving part of a handover that also includes restoring the property and closing your admin. Sequenced together, nothing waits on anything else.
That is what our moving coordination is built around: we schedule the restoration, the move-out deep clean and the movers against your RealConnect permit and service-lift slot, so the home is inspection-ready and the move runs on the approved date.
Get the permit early, restore the property to handover standard, and clear Ejari and DEWA — do those three cleanly and you hand back on time and keep your full deposit. To have it coordinated as one project, send a few photos for a fixed quote within 24 hours.