These Terms of Service apply when you request a quote from, or engage, us for move-out restoration. By using this website or engaging us, you agree to these terms.
Who you are contracting with
The services described on this website are provided under the ‘Maawa’ brand by Tahir Bin Yousaf Technical Services L.L.C., a company licensed in Dubai, United Arab Emirates (‘we’, ‘us’, ‘Maawa’). All quotations, invoices and service agreements are issued by and contracted with Tahir Bin Yousaf Technical Services L.L.C.
Quotations & pricing
Our fixed quotes are based on the photos, videos and property conditions as presented by you. If materially undisclosed conditions are discovered on site, we will give you a revised quote and agree it with you before any further work continues. We do not add charges after the work is completed.
The Inspection-Ready Guarantee
If, during the handover walkthrough, the landlord flags an item that falls within the scope Maawa restored, we will return and correct that item at no additional cost before handover.
This is a guarantee about the quality of the work we performed. It is not a guarantee that your security deposit will be returned. Deposit decisions rest with the landlord and may involve items outside the scope we restored.
Your obligations
To let us deliver the work, you agree to:
- provide safe and timely access to the property;
- obtain and cooperate on any community or building move-out permits and NOCs that are required — we can help coordinate these;
- give us accurate and complete information about the property and its condition.
Payment terms
All amounts are in UAE Dirham (AED). Payment terms, including any deposit and the payment schedule, are set out in your quote and invoice. We may pause scheduled work where agreed payments remain outstanding, after letting you know.
Cancellation & rescheduling
You may reschedule or cancel by contacting us as early as possible. Where work has already been scheduled or materials ordered, reasonable costs already incurred may be payable. We will always confirm any such amount with you before charging it.
Liability
We provide our services with reasonable care and skill. To the fullest extent permitted by law, our total liability arising out of or in connection with the services is limited to the value of the services provided. We are not liable for indirect or consequential loss, or for the landlord’s independent decisions about your deposit.
Force majeure
We are not responsible for delays or failures caused by events beyond our reasonable control, including but not limited to extreme weather, utility or supply failures, building-access restrictions, or acts of government.
Governing law
These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. The courts of Dubai have jurisdiction over any dispute arising from them.
Contact
Questions about these terms? Email hellow@maawa.ae or use our contact page.